Resource Search Results

STAR² Talks Compensation Planning (2019). Resource Type: Archived Webinar. Description: Are you looking to update your current compensation plan but just don’t know where to begin? Review this webinar series hosted by ACU’s STAR² Center!  This series took a look at all things compensation including the finances of provider recruitment and retention, internal engagement about compensation plans, developing a compensation plan, provider incentive plans, rolling out your compensation plan and how to stay involved in the conversation about compensation.  More Details...

Assessment of Health Professions Training in Health Centers (2019). Resource Type: Publication. Description: The Association of Clinicians for the Underserved (ACU) recognizes the immense impact that health professions training programs have in creating a prepared workforce and alleviating recruitment and retention challenges at health centers. With the support of HRSA’s Bureau of Primary Health Care, ACU’s STAR² Center facilitated a short assessment to gather information on health centers’ current experiences with health professions training activities. The assessment gathered information from health centers regardless of their experiences with health professions training activities at the time that they completed the survey in order to identify potential areas for resources, training, and technical assistance. A summary report of the assessment findings was developed following the close of the survey. More Details...

Screening and Interviewing Candidates (2018). Resource Type: E-Learning. Description: In this course, we will walk through the steps of the recruitment processes involving phone screening and interviewing candidates. More Details...

Advertising and Sourcing Candidates (2018). Resource Type: E-Learning. Description: In this course, we will walk through some of the first steps of the recruitment process involving advertising and sourcing candidates. More Details...

Effective Onboarding Strategies (2018). Resource Type: E-Learning. Description: This is a course about the important topic of onboarding. You'll learn the differences between orientation and onboarding, why onboarding is a vital part of retaining your employees and even gain ideas about implementing your own onboarding program. More Details...

Administrative Strategies for Increasing Retention (2018). Resource Type: E-Learning. Description: This course focuses on steps you can take to increase retention at your health center. There are many things you can do to increase retention at your health center. While there is not a "one size fits all" recipe to increase retention, it is important to look at all aspects of retention. More Details...

Recruitment & Retention Case Studies: Stories from the Field (2018). Resource Type: Publication. Description: This report is the result of interviews conducted in March 2017 with staff at five health centers around the country who have dealt with a variety of specific challenges in their recruitment and retention efforts. Documenting the challenges faced by these health centers the report, details the interventions that have been employed to address them, and the processes and resources that were helpful in implementing these interventions. Each interviewee stressed that their “best practices” are a work in progress and that they are constantly looking to improve. More Details...

Report: The Financial Impact of Workforce (2018). Resource Type: Publication. Description: This report covers the costs associated with a provider vacancy at a health center beyond the dollar value and provides recommendations for steps to bolster a plan for recruitment and retention to avoid these costs in the future. More Details...

Resource Center (2017). Resource Type: Toolkit. Description: Over 250 resources on workforce sortable by topic and/or content type More Details...

2017 Compensation Strategy Webinar Series (2017). Resource Type: Archived Webinar. Description: This four-part webinar series was hosted in 2017 by the STAR² Center with presenter Ed Ura of Merces consulting. More Details...

Data Profile Dashboard Information Center (2017). Resource Type: Publication. Description: The STAR² Center team releases updated individual health center Data Profile Dashboards for the each project year. Due to the confidential nature of the data included, information on how to access this resource through our website is emailed to each health center CEO. This Information Center will continue to grow to include a variety of supporting documents and training opportunities to help workforce teams break down their health center's data and plan to reach their recruitment and retention goals. More Details...

Clinician Wellbeing Bundle (2017). Resource Type: Toolkit. Description: Health providers facing overwork or increased or prolonged stress due to aspects of their work environment and daily tasks may physically or mentally deteriorate and provide inadequate care for their patients. This Content Bundle is housed in the STAR² Center Resource Center and contains articles, websites, multimedia content, and tools related to physician burnout and workforce well-being. More Details...

Behavioral Interviewing (2016). Resource Type: Archived Webinar. Description: This webinar was held on Tuesday, January 12, 2016. Speaker Ann Hogan focused on: What is a Behavioral Interviewing question? Why is it important you include Behavioral based questions in your interview process? How to ask Behavioral based questions Strategies to use to make sure the candidate has answered your question Review of Employment Laws that affect the hiring process More Details...

Financial Assessment Tool (2016). Resource Type: Toolkit. Description: The purpose of this Financial Impact Tool is assist you in realizing the actual costs of provider turnover. These costs can include direct costs, such as advertising and recruiting services, but also indirect costs, such as staff time dedicated to finding locum tenens and permanent providers. This tool attempts to quantify the "tangible" costs involved in provider turnover. This tool was produced in Excel format so that organizations can input values from their own records or use the included National Estimates based on physician data to help calculate the tangible costs of provider turnover at their sites. More Details...

The Power of Stay Interviews (2016). Resource Type: Archived Webinar. Description: This webinar was presented on Tuesday, February 9, 2016. This session includes specific questions and tools, case studies of Stay Interview successes, and an accompanying method for forecasting future turnover. 3 learning objectives include: - Learn specific Stay Interview tools including questions to ask, data to record, and potential solutions. - Learn the four required skills leaders must learn to make their Stay Interviews successful. - Develop a tool to forecast employee turnover based on Stay Interview results. Dick Finnegan is CEO of C-Suite Analytics and also the author of four top-selling books including The Power of Stay Interviews which is the top-selling Society for Human Resource Management-published book in history. More Details...

Workforce Self-Assessment Tool (2015). Resource Type: Toolkit. Description: This self-assessment tool (updated in 2022) has been designed to assist your health center in exploring your organization’s strengths and challenges in your workforce program. More Details...